Customer Support

We care about you!  It is essential for us to support you with the most accurate and competent service. You are always welcome to contact us if you have any questions. 


Order & Payments

Learn more


Learn more

Shipping Information

Learn more

Order and Shipping FAQ

Learn more

Guarantee Program

Learn more

We're here to answer your questions

For inquiries related to ordering and delivery please contact Customer Services.

Your e-mail inquiries will be responded to within 48 business hours. Alternatively, you are welcome to contact us by telephone. Our business hours are weekdays 9am - 4pm CET.

Phone: +46 8 54 59 58 50

Need help with a technical question? Visit our scientific support section