What should I do if my promotion code isn’t working?
Please note each promotional code has its own terms and conditions. For example, some products may not be eligible for promo codes. Make sure you’ve entered the promotion code exactly as it appears. It’s easy to make mistakes if you enter the code manually. Some common mistakes are:
- Check spacing, character errors and/or spelling mistakes.
- The promotion code field is case-sensitive. Check that ‘Caps Lock’ button is not on and use upper case where necessary.
- Check you’re not mixing up the numbers 0/1 and the letters O/I.
If you are sure your promotion code is valid for your order but it still doesn’t work, please contact us.